Number Masking, NEC IP Phone Auto Provisioning, SNMP Trap, and Multiple WAN Interfaces are now supported by the P-Series firmware. This Yeastar P-Series PBX update enhances call privacy, and network management, and adds the new auto-provisioning support for NEC IP phones—giving you greater…
![Call Center Quality Management: Everything You Need To Know [2024]](https://www.yeastar.com/wp-content/uploads/2024/11/556x388-1-556x380.png)
Call center quality management (QM) is vital for excellent customer service. Clear quality assurance processes are essential to measure and ensure agent performance. Consequently, quality assurance capabilities are a key consideration for businesses when choosing a call center. In this…
Announcement Only Voicemail, Automatic Answering, YCM Task & White Label Support for P-Series Software Edition, and more are supported by the latest P-Series firmware. This release of the Yeastar P-Series updates includes some daily feature optimizations and the support of…
XIAMEN, CHINA / MEXICO CITY, MEXICO– November 11th, 2024 –Yeastar, the world’s leading provider of Unified Communications (UC) solutions, is in a strategic partnership with Neocenter, a premier distributor in Mexico specializing in telecommunications, collaboration, IP telephony, and room automation…
XIAMEN, CHINA – November 8th, 2024 – Yeastar (www.yeastar.com ), the world’s leading provider of Unified Communications (UC) solutions, is delighted to announce that Groupe Convergence, a leading telecom service provider, has joined the ranks of Yeastar's 130+ ITSP partners and…
XIAMEN, CHINA — November 2024 — Yeastar, the world’s leading provider of Unified Communications (UC) solutions, today announced that certain business operations will be transferred from Xiamen Yeastar Information Technology Co., Ltd. to Xiamen Yeastar Digital Technology Co., Ltd.. This strategic…
What if engaging with great ideas could become one of your daily habits? Imagine stepping into the minds of UC&C experts during your leisure time, gaining invaluable insights and top-notch advice on your VoIP business. — This is just the…
We’re pleased to bring you the October update for Yeastar P-Series Phone System, featuring several new features and enhancements tailored to your diverse needs. Here’s what’s new! Database contacts sync: Microsoft SQL integration Upgraded Zoho CRM integration IVR custom key More…
For many service providers, MetaSwitch has been a trusted name in the voice and UCaaS infrastructure sector. However, the recent news that its flagship softphone app, Max UC, is being end-of-life has left millions of users' services without a clear…
XIAMEN, CHINA / SÃO PAULO, BRAZIL– September 26th, 2024 — As the world’s leading provider of Unified Communications (UC) solutions, Yeastar announces today its first-time participation at Futurecom 2024, taking place from October 8th to 10th at São Paulo Expo,…
