TigerTMS

Hoteliers now have a wider choice of PMS systems that integrate with Yeastar, and can use TigerTMS Solutions including the leading iCharge Enterprise solution. Features include Check In/Out, Line unbar/bar, Minibar postings, DND updates and automated alarm call functionality. TigerTMS’s best-selling iCharge Enterprise software is the next generation technology, which transforms the way hotels connect front and back-office applications to provide a seamless service to guests, meeting the exact needs of different types of hotels.

Key Features

iLink, the leading middleware is included within Charge Enterprise and connectivity is now certified with the Yeastar P-Series PBX Appliance and Software Edition. iLink connects Yeastar to over a hundred Property Management Systems (PMS).

Check In / Out operations. Yeastar P-Series Phone System receives guest-based check-in and check-out information from PMS as soon as the actions are performed and automatically do the following settings to room extension:

• Set Extension Name as guest name upon check-in & clear the name upon checkout
• Enable the extension to allow outbound calls upon check-in & disable upon checkout
• Delete a room’s voicemail messages and Do Not Disturb (DND) status upon checkout

Wake-up Call Scheduling. Automate the wake-up call services scheduled on PMS.

Call Accounting. Automatically collect room call data and add charges to guest bills. The phone charges can be calculated by the PBX with its inbuilt call accounting feature, or to be calculated by the PMS with all-related call data sent to PMS.

Minibar Charges. Allow housekeeping to post minibar charges by dialing a digit code on the room phone.

Room Status. Allow housekeeping to set room housekeeping status by dialing a predefined digit code on the room phone.

Room Move. When guests change rooms, automatically update the guest’s name to the new room.

Do Not Disturb (DND). Receive a notification from PMS whenever a guest requests not to be disturbed and automatically set room phone status to “DND”.

Quick Start Reference

The integration is achieved through FIAS and requires technical support from the developer. The integration currently only Yeastar P-Series Appliance* and Software Edition.

If you don’t have a Yeastar P-Series Phone System and want to discuss any potential integration and project outcome, please contact Yeastar for a free consultancy.

*Only for P550/P560/P570.

Contact Yeastar ➜

If you already have a Yeastar P-Series PBX System and wish to integrate TigerTMS for PMS system integration, please contact them for help.

Contact TigerTMS ➜