Signs That Your Phone System Can’t Keep Up
Unable to Connect Multiple Locations
Unable to Connect Multiple Locations
Limited Call Management Functionalities
Lack of Remote Working Solutions
Resulted in Poor Customer Experience
Increasingly Expensive to Maintain
Difficult to Scale & Vulnerable to Outages
Hard for Employees to Use
Siloed from Other Systems
We’ve Got You Covered: a PBX Plus More Solution
Linkus UC Clients: Any Device, Anywhere
Driven through a set of applications for web browsers, Android, iOS, Windows and Mac,Linkus UC Clients enable P-Series PBX users to make audio and video calls right from the web browseras well as easily turn mobile phones and desktops into office extensions. Use Linkus UC Clients tostay connected and productive whether you are in the office, on the go, or working from home.
Unified Communications for a More Productive Workforce
IP Telephony
-From the must-haves to the nice-to-haves, the full VoIP feature set, including IVR, call routing, conference, voicemail, ect. is able to handle daily business calls and cater to more sophisticated communications needs.
Video Conferencing
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Tailored to the essential online meeting needs of SMEs, Yeastar’s integrated
web-based video conferencing, along with screen sharing and team chat, enables an
engaging collaboration experience for your work-from-anywhere teams.
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Presence & IM
+The Presence feature comes with rich information about users’ availability while instant messaging, along with file sharing, complements other forms of communication and prompts employee engagement.
CRM Integration
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Click to dial out straight from Zoho CRM. View contact details and add notes through
call pop-ups. Auto-sync all call activities to the CRM platform. This integration
ensures that you never lose track of previous conversations.
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Microsoft Teams Integration
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With the direct routing technology, users on Yeastar PBX System and Teams can
seamlessly communicate with others like regular extensions do, making it a perfect
fit for businesses with a mix of Teams and non-Teams users.
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Economical Call Center Solution
Call Routing & Queueing
Agent & Supervisor Portal
Real-time Performance
Reporting & Analytics
Connect customers with the right agents at the right time. Take advantage of advanced automatic routing, 6 pre-defined ACD queueing (ringing) strategies, customizable IVR options and more features that drive faster call resolution.
Provide all the tools your agents and supervisors needed in one single interface. The dynamic, streamlined Queue Panel makes it easy for you to monitor queue traffic, check & switch agent status, and quickly conduct call operations like transfer, monitor, parking – within drag & drop or a simple click.
Discover up-to-the-minute call center metrics and key performance indicators (KPIs) from the central call center Wallboard. All data are auto-calculated in real-time, daily, weekly, or monthly interval for your in-depth call center monitoring, management & optimization.
Get access to 8 detailed statistical call center reports, such as agent-specific operational metrics, call parameters, and panoramic queue statistics, for multi-dimension performance measurement and in-depth insights on efficiency improvement.
Unparalleled Ease of Management
While delivering a first-class user experience, Yeastar also enables great administrative convenience to system admins. Combining a modern and sleek web interface with a robust set of provisioning and performance tools, Yeastar makes configuration, maintenance, and monitoring a walk in the park.
Flexible Deployment Options: Cloud-based or On-premises
Available in the Appliance, Software, and Cloud Edition, Yeastar provides flexible
deployment options,
allowing you to have your PBX system sited on-premises or in the cloud.
Cloud Edition
Want to eliminate the workload of hardware installation while having your phone system up & running immediately? This is the option for you.
Learn MoreSoftware Edition
You make the call whether to install the PBX system on a hardware server, a virtual machine, or even in the cloud.
Learn MoreAppliance Edition
If you prefer a plug-and-play system deployed within your company to ensure complete control, the Appliance Edition is the perfect fit.
See SpecificationsTrusted by over 350,000 Customers
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