P-Series Phone System

Outbound Call Center Solution

Outbound Call Center

Complete Features|Reliable|Easy to Manage

Outbound Call Center Solution Outbound Call Center Solution

Drive sales and proactively support customers,
all in one platform

Yeastar outbound call center is designed to supercharge your proactive outreach efforts with advanced dialing automation and easy campaign management. With a complete list of UC & C features, it drive your revenue growth through smarter, data-driven outbound strategies.

Step up proactive outreach

Maximize campaign efficiency with 3-in1 auto dialers (Power, Progressive, and Agentless) to ensure every call counts.

Empower your teams

Centralize call list, contact details, call dispositions, and callback schedules in one convenient campaign call inbox.

Unlock actionable insights

Optimize operations with a campaign wallboard featuring key performance metrics, call logs, and more in one place.

Improve security & compliance

Operate confidently with a secure, reliable platform that adheres to global standards like GDPR and PCI, and more.

Speed Up Lead Generation with Automated Dialers

Yeastar offer 3-in-1 auto dialer modes which reduce manual dialing efforts, allowing agents to focus on
conversions and enhance the overall customer engagement.

  • Progressive Dialer

    Progressive Dialer

    Dials a call based on the agent's availability, ensuring a 1:1 agent-to-call ratio.

  • Progressive Dialer

    Power Dialer

    Dials multiple contacts per available agent based on the Dial Rate, eliminating the manual effort and improving outreach.

  • Progressive Dialer

    Agentless Dialer

    Transfers connected contacts to the pre-configured destination such as IVR or voicemail for maximized efficiency.

Unified Agent Workspace to Streamline the Operations

Unified Agent Workspace to Streamline the Operations

Equip your outbound queue agents with a centralized, intuitive interface that simplifies workflows. The Call Inbox offers a dedicated workspace where agents can manage all their outbound calls, switch agent status, and perform call operations like answering, hanging up, and more — with just a few clicks.

Active & waiting outbound call list in one view

Handle calls with simple, fingertip controls

Complete view of customer details

Label calls and add follow-up remarks

Scheduled callback, no opportunity is missed

Adapt Sales Operations with Rich Campaign Insights

The Campaign Wallboard empowers managers with real-time visibility and actionable insights to optimize outbound operations. By delivering live performance metrics and detailed dialing logs at a glance, it ensures smarter decision-making and enhanced campaign success.

A holistic view of campaign details

Dynamic campaign performance metrics

Visualized summary of dial results & call disposition

Call logs tracking and quick filter

Agent status at-a-glance

Easy Outbound Call Campaign Management

Maximizing outreach by running outbound call campaigns. Enable outbound queue managers to effortlessly create, schedule, and monitor outbound call.

Easy Outbound Call Campaign Management

Power Dialer

Call Disposition Tags

Progressive Dialer

Unified Campaign View

Agentless Dialer

Outbound Queue Management

Dialing Hours

Intelligent Call Routing

Dialing Logs

Call Recording

Dialing Contacts Importing

Call Analytics & Reporting

Custom Caller ID

CRM integrations

Local Presence

More in solution brochure

More for greater customer experience

combine omnichannel messaging with call center pbx

Omnichannel Messaging

Provide customers more ways to get in touch with Whatsapp and SMS integration. Access and repond to messages from multiple channels in one place.

combine omnichannel messaging with call center pbx

CRM Integration

Rich ready-made CRM/helpdesk integrations to automate repetitive tasks, keep a central record of customer interactions, and elevate agent productivity.

combine omnichannel messaging with call center pbx

Inbound Call Center

Packed with queue panel, wallboard, call center reports, and more, making it simple for your agents and supervisors to deliver greater customer experience.

Ready to enjoy the service?

Access all the features in no time with 30-day free trial of Yeastar P-Series Phone System.

Contact us today to get more information

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