What is AutoCLIP?
AutoCLIP (Auto Calling Line Identity Presentation) is an intelligent call matching feature, which can redirect a call to original extension.
Yeastar Phone System automatically stores information about outgoing calls to the AutoCLIP routing table. When a person calls back, the call will be routed directly to the original extension (e.g. receptionist) that made the former-mentioned outgoing call. The AutoCLIP list supports up to 100,000 records, and the records can be deleted in the PBX web portal.
Use Case of AutoCLIP
AutoCLIP feature is used to redirect the caller of a returned call to the original caller. When customers call back missed calls, they are seamlessly redirected to the original extension users who placed those calls. This eliminates the hassle of trying to reach the right person when returning a call on PBX lines. Customers can conveniently resume their conversations without having to wait for service again or start from scratch.
Watch this video to learn more about AutoCLIP and how to configure it on your PBX.
Benefits of AutoCLIP
With the AutoCLIP feature, the embarrassing experience of customers being unable to reach the intended person when they call back to the PBX is effectively eliminated. This ensures a seamless communication process, promoting customer satisfaction and enhancing the overall efficiency and professionalism of your business.
Related Features
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