Visitor Registration System

No long queues.
Both visitors and the receptionist are freed from old pen-and-paper work. Everything goes digital online and the registration & check-in can be done from visitors’ personal devices in advance or onsite.

Pre-screening visitors.
Add a custom visitor questionnaire to your visitor registration & check-in flow, so you can ask specific questions, do a health check, and collect the documents you need.

Automated notifications.
Automatically send an email invite to pre-registered visitors and notify the hosts when their guests check in.

Automated visit logs.
Using a real-time Visit Log dashboard, the receptionist knows upfront whom to expect. It shows who plans a visit, who has arrived, the visitor/host information, and more details in a chart view. The receptionist can choose to print visitor badges in advance, especially when receiving large groups of people.

Here is how visitor pre-registrations work:

Invite from the web or your daily calendars

Anyone on your team can invite visitors using their personal user portal or through the integrated Outlook/Google Calendar/Microsoft Teams app. You can specify the visit date/timings/location, book a meeting room while adding a visit, and specify co-hosts to receive visitor arrival notifications together.

Group visitor registration

When you have a large meeting or event, invite multiple visitors at once. Yeastar Workplace allows you to add all visitors’ information in one simple invite form. All these visitors will receive your invitations and will have the option to check in as a group in the lobby.

One-click invite emails

Your invited visitors will receive an email invite with a pre-registration link, check-in QR Code (or 6-digit visitor Verification Code, or both according to your settings), and detailed visitor instructions, including the date and time, location, host, etc. The visitor can use the QR Code or the Verification Code in the email to check-in in seconds upon arrival. The host will automatically receive a notification when their guests arrive.

Visitors entering the building can register themselves on the spot. By scanning the visitor registration QR Code shown on the Visitor Kiosk, they can fill in the requested information, such as their own name and email, the name/email of the employee they are visiting (the host), and enter the visitor check-in flow—all using their own mobile devices.

Visit Request Approval

After the visitors submit the questionnaire, the host and the receptionist will receive a notification on the guest’s arrival and can choose whether to approve the visit or not. If the host doesn’t exist or the host/receptionist disapproves of the visit, the visitor’s check-in will fail and the visitor will receive a notification on the visit rejection.

Custom Questionnaires

While inviting or registering a visit, the system will prompt users to select the visitor type. Yeastar Workplace allows you to create different check-in questionnaires for different types of visitors. This way, your job interviewees, VIP guests, contractors, deliveries, etc. can answer specific questions and submit documents when they register or check in for a visit.