Smart tips and latest trends in unified communications.
Modern call center solution provides a variety of unified communication tools for agents and supervisors, along with diverse data panels to facilitate data-driven decision-making. Since the work rate and speed of a call center are time-sensitive, it is important that…
For multi-site businesses today, having a high-quality branch office VoIP network and choosing the services that come with it has never been more important. It’s imperative that all remote sites, branches, and mobile workers can effectively communicate, smoothly coordinate, and…
In the past year, the VoIP industry faced a loss of $50 billion US dollars due to VoIP fraud and attacks. When threats become unpredictable and remote-work-related risks ever increase, security is key. VoIP hacking and attacks can come from…
In the battle for customers, customer service becomes front and center. And it’s not difficult to imagine why and how. Providing the nearest experience to face-to-face engagement, the phone-based service center offers the most direct and timely customer interactions that…
Yeastar Linkus UC Clients is an all-in-one softphone app for team members to stay connected anywhere anytime with call, meet, and chat. Designed for Yeatsar phone systems, Linkus provides a single access where employees can seamlessly switch between different modes…
The digital age has led to more than the development of technological advancements. It redefined the way that business processes are done, how employees connect and collaborate, and how businesses interact with customers. From remote to mobile interactions, communications are…
Yeastar Cloud PBX (P-Series Cloud Edition) comes with an enterprise-grade communications feature set. There are probably some useful features you have yet to uncover. Read this blog to explore the top 10 features that hit the most popular list and…
When was the last time you memorized a phone number? Thanks to smartphones, you can stuff hundreds of phone numbers and email addresses into your pocket without a second thought. However, these contacts often become disorganized with duplicate entries and…
VoLTE technology has been getting a lot of attention, but for most people just coming across the term, it’s unclear exactly what it means and what the benefits will be. While another voice over IP technology, VoIP is widely known…
You may want to route business calls to different destinations at different times, like working hours, holidays or even lunchtime. The Time Conditions feature on Yeastar PBX system is the feature to achieve that. What are the Time Conditions used…
Updated on June 17th, 2024 Softphones bring a wealth of advantages to business communication, such as cost savings compared to desk phones, one-number reach for a uniform corporate image, support for mobility, and more. At Yeastar, we developed Linkus UC…
In today's business world, effective communication is essential for seamless collaboration within organizations. Phone extensions play a key role in achieving this by streamlining internal communication and enhancing interactions with customers. Join us as we break down the fundamentals of…
![VoIP Caller : Meaning, Key Terms, Benefits & FAQs Answer [2024]](https://www.yeastar.com/wp-content/uploads/2020/12/What-Is-VoIP-Blog-1-556x380.jpg)
Have you ever received a phone call from a "VoIP Caller" and wondered what it meant? If so, don't worry, you're not alone. In most cases, receiving these calls poses no risks. With the increasing popularity of VoIP technology, many…
Spring is all about embracing new possibilities with open arms. In that same spirit, we're excited to bring you a fresh round of new features and improvements that we have recently added to Yeastar P-Series Phone system. Let’s get right…
Derived from a “share culture”, Hot Desking refers to a concept that office workers share the same physical workspace (desk) during different time periods. Several employees sharing an office desk has been a trend in workplaces for years, organizations taking…
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