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P-Series Update Jan. 2025: Hotel Management, Unreturned Missed Call Report, and More

  • January 14, 2025
4.8 min read

P-Series Update (Jan 2025)

System-embedded hotel management, new missed call report, and enhanced admin features now available on P-Series Phone System.

As we usher in the new year, we are thrilled to unveil the latest release to Yeastar P-Series Phone System! This release introduces a game-changing Hotel Management module that allows small hotels & guest houses to manage their daily hotel operations directly using the PBX. Other enhancements of this release include the new missed call report, enhanced phone auto-provisioning, optimized P-Series Software installation wizard for PBX migration, and more.

You can check this video for a quick roundup or continue reading for more details.

Join our Live Stream: Empower Small Hotels with P-Series

We will host a special live stream for this update on Tuesday, January 21, 2025, at 9 AM (GMT+0). Focusing on the topic “Empowering Small Hotels with P-Series”, this live stream will take you on a deep dive into the Yeastar’s upgraded hospitality solution & the newly released hotel management functionalities, with comprehensive product demo, live Q&A, and direct interaction with the Yeastar team.

To get reminded when it goes live: hit the “Notify Me” button with the video above or add the event to your Google Calendar.

We look forward to seeing you there！

PBX-integrated Hotel Management Module

Tailored for small to medium-sized hotels and guest houses, the Hotel Management module transforms the P-Series PBX into an integral tool for your daily hotel operations. It enables real-time management of key tasks such as room assignments, guest check-ins/outs, wake-up call scheduling, room/guest stay history tracking, billing and more—right from the dedicated hotel management panels of the Linkus Desktop and Web Client.

Check out this quick demo to get an overview.

Key features & benefits at a glance:

key_feature_and_benefits_of_PBX-integrated_hotel_management_module

For Front Desk For Back Office For Enhanced Guest Experience
  • Managing all front desk operations in one interface
  • Full room list with room availability and guest filters
  • Guest check-ins/outs
  • Guest profile
  • Guest/room stay history
  • Manage room status, DND, room change with clicks
  • Schedule wake-up calls & get failed wake-up alarms
  • Add custom billing to room
  • Call room in one click
  • Downloadable, branded invoices at checkout
  • Group guest management
  • Post housekeeping status via room phone
  • Phone lock on checkout
  • Voicemail cleanup on checkout
  • Flexible call rate settings and automatic call accounting
Hotel General Settings
  • Room management
  • Custom room types (Up to 10)
  • Custom room status (Up to 20)
  • Custom currency unit settings
  • Room phone call permission control
  • Branded invoice settings
  • Caller name display & custom greetings
  • Multi-language voice prompts
  • Service number for self-service wake-up call scheduling
  • Do-Not-Disturb room status
  • Everything ready for billing with a simple checkout function

One system, two big functionalities

For small-scale hotels, the PBX-integrated Hotel Management module offers a cost-effective solution to streamline daily hotel operations without the high costs of traditional property management systems. Hotel staff can easily manage guest services, room assignments, and hotel communications—all in one place—eliminating the hassle of using multiple platforms.

The P-Series is now can be your server for both call handling & hotel service management!

To learn how to enable and set up the module on your P-Series PBX, please refer to the hotel module configuration guide.

The complete hospitality solution that drives value

With the addition of the Hotel Management module, along with seamless PMS integration and hotel phone auto-provisioning, Yeastar P-Series’ hospitality solution is now fully adaptable to hotels of all sizes and various needs. Discover our full hospitality solution here, or download our hospitality brochure for more details.

Unreturned Missed Call Report

The Unreturned Missed Call Report allows businesses to track, monitor, and analyze their missed inbound calls effectively. It focuses not only on missed calls but also on whether those calls were returned, providing insights into whether the follow-up callback action was taken (marked as “Returned”) or if the call was still unresolved (“Unreturned”). This dual focus helps businesses ensure that no customer interaction is overlooked.

unreturned_missed_call_report

The report includes full call detail records and can be customized with various data filters. These filters allow users to specify:

  • The Missed Call Type: Not Answered, Abandoned, or Busy
  • The Callback Status: “Returned” or “Unreturned”
  • The original Call Destination, custom Time Periods, and more

You can export the filtered data for further analysis. Additionally, the report can be scheduled for periodic delivery via email in PDF or CSV formats, ensuring easy access and review across devices.

Enhanced Phone Auto Provisioning 

More configuration items in your phone auto-provisioning! This update adds the following new support to allow greater customization and flexibility. You can now:

  • Generate random phone passwords and assign them to your auto-provisioning phones in one click.
  • Set up phone wallpapers and screensavers via phone auto-provisioning template. The image files should be uploaded to the resource repository.
  • Set up custom ringtones for DECT phones via phone auto-provisioning template.
  • Set up VLAN via phone auto-provisioning template

For more details about P-Series’ phone auto-provisioning feature, please refer to the phone configuration guide.

Optimized Installation Wizard for P-Series Software Edition

The P-Series Software Edition (PSE) now supports initializing a new installation using an existing PBX backup file. Simply upload the backup during the PBX installation wizard, and the configurations will be automatically mapped. During the process, you can choose whether to map your existing PBX license and FQDN settings to the new installation.

wizard_for_p-series_software_edition

This optimization is particularly useful for the following use cases:

  • Platform Migration: Easily migrate your existing PSE to a new platform by restoring your PBX backup file with license information, avoiding the time and hassles of getting the PBX reactivation code.
  • Use Backup as Provisioning Template: Use backup files as configuration templates. Prepare basic configurations on one system and restore them on another PBX. This enables rapid replication of functionalities.

Important Note: You can only use a PSE backup file to initialize a new PSE installation, otherwise the installation may fail.

More Optimizations

  • Quickly locate contacts on Linkus UC Clients by searching not just by name or number, but also by remarks. This added support allows you to find contacts more efficiently using any associated notes or comments.
  • Extended image/file storage time for internal/external chat to 72 hours.
  • Support to set up a default label for outbound DOD
  • Enhanced system security with bug fixes
  • More optimizations

For more details, visit the release notes here: Cloud Edition | Appliance Edition | Software Edition

Keep up with the latest P-Series updates:

Experience the New Features Today

Upgrade your P-Series firmware through the management portal to explore the latest features today. If you’re new to the P-Series, take advantage of our 30-day free trial to discover its robust features.

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